Loader

Taulia experience center

CUSTOMER SUPPORT SERVICES

Quick tips and tidbits

What’s happening at Taulia?

ALL NEWS & RESOURCES

What is Taulia

We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

The fine print

Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

Home /

Support Topic

Q. What to do when /TAULIA/BS_SYS_REFRESH fails: 000008668

Article Number: 000008668

If you run program /TAULIA/BS_SYS_REFRESH in the background to clear the Taulia specific tables after a refresh and find the following message in the job log in SM37: Can not run this Program on

Note that this message will not fail the job itself, so it is important to always check the logs after the job has finished.
Since the program did not run the Taulia tables will still have data in it, e.g. there are entries in table /TAULIA/DD_TNROL.
same system.
 

Why this happens

The program /TAULIA/BS_SYS_REFRESH has a failsafe to make sure that the program is not run in your production system. The program reads the production system from table /TAULIA/BS_SYS_R when it starts and shows it on the selection screen. If it does not find an entry in the table it will show the system ID of the current system and generate the message above.

User-added image

What to do

Configure your production system ID in table /TAULIA/BS_SYS_R by adding an entry using transaction SM30. You can do this directly in the system you just refreshed, provided it is open for configuration, but it is best to do this in your development system and transport the value to your QA and production system so you do not have to perform this step the next time you do a refresh.
After the entry is maintained the program's selection screen will look something like:

User-added image

Note that we used PRD as an example of the system ID of the production system, you will have to use the actual system ID of your system.


Was this article helpful?

   

TOP FREQUENTLY ASKED QUESTIONS

Q. How can I deactivate a supplier or a list of suppliers?: 000008755

Information on Taulia’s supplier deactivation policy.

Q. How can I add or remove users in the Buyer UI?: 000008765

New users can be added to the Buyer UI or existing users can be deactivated at any given point in time. This can be done by any Admin user that has access to the Buyer UI.

Q. I am a Pfizer Taulia user. How do I reset my password?: 000008735

Information on how Pfizer’s Taulia users can reset their passwords.

Q. I have suppliers with Needs Attention status in the Taulia Buyer UI. How do I enroll them in the Taulia Platform?

Information on how to address suppliers with Needs Attention status in the Buyer UI.

Q. How are my suppliers notified of changes to their purchase orders?: 000008751

Taulia has a feature that notifies suppliers of what has been changed by highlighting certain fields. Suppliers also get email notifications of these changes. This article describes how Taulia’s purchase order change notification feature behaves.

Q. How can I provide information to all my suppliers at once?

Steps to create an announcement that all suppliers or a list of suppliers can see when they log into their Taulia account.

Still can’t find what you’re looking for? Contact Support

Still can’t find what you’re looking for?

“Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Sed et ligula non.”

Vanessa, Technical Services Manager

Important Message
Got It