Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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You can check the Open Quantity or the value left to invoice on a purchase order by doing the following:
1 - Log into the portal and select your customer.
2 - Go to My POs and search for the PO using the search feature.
3 - From the results list, look under the following columns:
4 - If you want to see what invoices were created against a PO, go to My Invoices. Enter the PO Number in the search field then select Search. This will give you all invoices related to the PO number you defined.
Note - If the remaining open value of the PO is not reflective of the value you have on your records, please contact your customer.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Vanessa, Technical Services Manager
