Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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You can check the Open Quantity or the value left to invoice on a purchase order by doing the following:
1 - Log into the portal and select your customer.
2 - Go to My POs and search for the PO using the search feature.
3 - From the results list, look under the following columns:
4 - If you want to see what invoices were created against a PO, go to My Invoices. Enter the PO Number in the search field then select Search. This will give you all invoices related to the PO number you defined.
Note - If the remaining open value of the PO is not reflective of the value you have on your records, please contact your customer.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Easily view and download AR Financing payment data from the Receivables Payments page.
Information on how to mass retransfer supplier masters, purchase orders, invoices, workflow invoices and payment documents from SAP to the Taulia Platform.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Vanessa, Technical Services Manager
