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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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If you are submitting invoices against purchase orders through Taulia, you can use the Invoice Search feature to check what invoices have been created against a purchase order.
To see a list of invoices that have been issued against a purchase order, follow the steps below:
1 - Log into the Home page of the portal.
2 - Select your customer.
3 - Click on My Invoices from the Quick Access Links.
4 - From the invoice search feature, enter the Purchase Order number. Make sure the Invoice Status = All.
5 - Click Search.
6 - The results will show you all invoices that have been created against the purchase order.
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Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Information on Taulia’s supplier deactivation policy.
In this article, you will find instructions on how to change your suppliers' payment method to Virtual Cards.
Vanessa, Technical Services Manager
