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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

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Q. What does each email notification setting mean?: 000007956

Article Number: 000007956

Users can manage their email notification settings in order to receive important events from the portal. Your email notification settings can be managed via User Action Menu > Notifications

User-added image

Below describes what each email notification means:

Some options may not be available. Setting availability depends on your customer.

  • New Purchase Order - Be notified when there is a new purchase order available.
  • Purchase Order Change - Be notified if your buyer makes a change to a purchase order.
  • Purchase Order Confirmation - Be notified if a purchase order needs confirmation.
  • New Message - Be notified when your customer sends you a message in the portal.
  • New Payment - Be notified of a new payment remittance.
  • Early Payment Available - Be notified if your invoice is available for early payment.
  • Early Payment Accepted - Be notified when your early payment request is been approved.
  • Early Payment Rejected - Be notified when your early payment request has been rejected.
  • Invoice Submission Failed - Be notified if your invoice submission fails. Please review the reason for the failure.
  • Invoice Rejected - Be notified if your invoice is rejected by your customer. Contact your customer if you have questions.
  • eSend Invoice Needs Attention - Be notified If your eSend submitted invoice fails submission. Please review the invoice.
  • eSend Invoice Accepted - Be notified when your eSend invoice is accepted.
  • eFile Document Submission Reports - Be notified when the eFile invoice submission report is ready. Please review the report.
  • Taulia Newsletter & Educational Content - Be notified of Taulia educational materials.

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TOP FREQUENTLY ASKED QUESTIONS

AR Financing Receivables Invoices: 000010698

Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.

Q. How to add a supplier admin for vendor account through Buyer UI?: 000009220

In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.

Q. How can I add or remove users in the Buyer UI?: 000008765

New users can be added to the Buyer UI or existing users can be deactivated at any given point in time. This can be done by any Admin user that has access to the Buyer UI.

Q. How can I deactivate a supplier or a list of suppliers?: 000008755

Information on Taulia’s supplier deactivation policy.

AR Financing Receivables Invoice Upload: 000010700

Easily upload new invoices to Taulia for AR financing.

Q. How do I remove a supplier from my Early Payment program in SAP?: 000008749

Instructions to deactivate Early Payment offers for a supplier.

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