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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Note - This feature may not be available in your portal.
Depending on the activities or actions taken against a purchase order, you will see the purchase order status in the portal change. Because Taulia is connected to your customer's procurement system, changes or updates to the status of a purchase order is immediately available.
Please do the following to check the status of your purchase order:
1 - Log into the Supplier Portal and select your customer.
2 - Click on My POs under Quick Access Links.
3 - You may search for a PO by PO Number or PO Status.
4 - From the search results list, look under the column Status.
You can also see the PO status when viewing the PO details.
Possible PO Status
Please note that not all PO statuses described below may be applicable/available for your customer.
For invoice status definition, click here.
Use Taulia portal to check if an invoice is blocked or netter for early payment.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Easily upload new invoices to Taulia for AR financing.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Easily view and download AR Financing payment data from the Receivables Payments page.
Vanessa, Technical Services Manager