Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Your account will lock if you enter your password incorrectly more than 5 times. You will need to reset your password in order to unlock your account.
IMPORTANT:
You can reset your password by doing the following:
1 - From the login page, click Forgot Password:
2 - Enter your Account Email Address and check the box “I am human”:
3 - If successful, you will receive the password reset email in the email address that you provided. Follow the instructions in the email to complete your password reset. Check I tried to reset my password but I am not receiving the password reset email if you are not receiving the password reset email.
If you continue to have issues accessing your account, click here to contact Taulia Support.
Additional FAQs
Do I need to be enrolled in order to reset my password?
Yes. The password reset option will not work unless you are a verified and enrolled user. If you use a non-verified email account, you will not receive a password reset confirmation email.
I am not a verified user. What should I do?
If your company is new to Taulia, contact your customer to receive an invitation. If your company already has an existing account, reach out to your account admin to be invited as a new user.
I tried to reset my password but it didn't tell me if my email is valid or not. Why?
For the security of your account, the password reset option will not verify if the email address you are using is valid. If you are not able to confirm the validity of the email address you are using, please contact Taulia Support. You will not be able to reset your password if the email address is invalid or not a verified/registered user.
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Vanessa, Technical Services Manager
