Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Merk - Det er ikke sikkert denne funksjonen er tilgjengelig i portalen din.
Kunden din kan legge igjen en årsak til at en faktura er avvist, ufullstendig, ugyldig og/eller en grunn for andre tilgjengelige statuser. Det kan også vise hvilket godkjennelsesstadie fakturaen din befinner seg i. For å se statusen/grunnen for en faktura:
1 - Hold musen din over statusen for å se denne bildeforklaringsmeldingen:
2 - Se bildeforklaringsmeldingen for de neste stegene.
3 - Hvis du ikke ser en årsak, kontakt din kundes AP-team. Hvis kunden din har aktivert meldingsfunksjonen, velg det aktuelle fakturanummeret og velg deretter "Send melding". Dette gjør det mulig for deg å sende inn henvendelsen din om fakturaen direkte til kunden din.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Summary of the Service Pack 02 version of the Taulia Add-on.
Installation guide for Taulia add-on for SAP integration suite and managed gateway.
Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.
Vanessa, Technical Services Manager
