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We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

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Q. Hvordan legger jeg til eller deaktiverer jeg brukerkontoer? (NO): 000003504

Article Number: 000003504

Merk: Hvis du er administratoren og må slette/stenge Taulia-kontoen din, kontakt ditt AP-kundeteam.

 

Bare brukere med Admin-rettigheter kan opprette en ny bruker:

1- Logg inn på Hjemmesiden på portalen

2 - Gå til Innstillinger > Brukeradministrator (menylinje oppe til høyre)
 


 

3 - På skjermen hvor det står Opprett ny bruker, legg til den nye brukerens E-postFornavnEtternavn og velg Rolle (se liste over roller under denne siden)
 


 

4 - Klikk på Opprett bruker

En e-post blir sendt til den nye brukeren som blir invitert til å melde seg inn i portalen.

MERK: Hvis du ønsker å Sende invitasjon på nyttDeaktivere bruker eller Reaktivere bruker kan du gjøre det under the Handlinger-kolonnen ved å velge  :
 


 

Tabellen under lister opp rettighetene knyttet til hver brukerrolle:

Merk: Alle kan godkjenne tidlige betalingstilbud unntatt for skrivebeskyttede roller.

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TOP FREQUENTLY ASKED QUESTIONS

Q. What invoice status information can my suppliers see?: 000008758

Information about the various invoice statuses and how a supplier can see a detailed status description.

Q. How can I start/stop Taulia Direct processes in SAP?: 000010533

Explanation of job management features in the Taulia Integration Schedule SAP transaction.

Q. What is 2FA authentication and how do I enable/disable two-factor authentication?: 000010637

Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.

Q. How can I deactivate a supplier or a list of suppliers?: 000008755

Information on Taulia’s supplier deactivation policy.

Taulia Add-on for SAP integration suite, managed gateway SP04 Release Notes: 000010715

Summary of service pack 04 for the Taulia Add-on for SAP integration suite, managed gateway, released November 2024.

Q. How to see invoices currently netted against outstanding credit notes?: 000010712

Use Taulia portal to check if an invoice is blocked or netter for early payment.

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