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Q. How to add a supplier admin for vendor account through Buyer UI?: 000009220

Article Number: 000009220

It sometimes happens that a supplier loses access to the only account that they have enrolled on the Taulia supplier portal. In these cases you can add a supplier administrator using the following steps:

1 - Log into the Taulia Buyer UI with your buyer admin account, at https://login.na1prd.taulia.com/login (NA platform) or https://login.eu1prd.taulia.com/login (EU platform).

2 - Click on Supplier.

 supplier main page

3 - Click on Upload Contacts.

 supplier center

4 - Download the template, enter the needed contacts and upload the file.

 upload contacts

The fields in the file:

ColumnUse
SupplierNumber_RequiredEnter the existing vendor number already enrolled Make sure to add leading zeroes to make the vendor number 10 long. You can do this in Excel by starting the field value with a ',

e.g. '0000123456
EmailAddressEmail address for the new supplier admin
FirstNameFirst name for the new supplier admin
LastNameLast name for the new supplier admin
PhoneNumberoptional
MobileNumberoptional
FaxNumberoptional
Departmentoptional
RoleSet to Admin
Notesoptional
ErpClientIdLeave blank
Note: The first row (header) is used to read the csv and needs to remain in the csv.Just a note


5 - The results will show if the uploaded records were processed correctly or not.

 save contacts

If any records are Ignored you can check why by downloading the detailed results.

6 - Search the supplier in the Supplier Center and click on the supplier name to open up the supplier details.

7 - At the bottom of the screen, find the added supplier user and click on the Invite button on the right.


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TOP FREQUENTLY ASKED QUESTIONS

Q. How can I add comments on a payment record in SAP?: 000008737

Learn how to communicate texts from paid invoices to your suppliers.

Q. How do I retransfer data in bulk from SAP to Taulia?: 000008750

Information on how to mass retransfer supplier masters, purchase orders, invoices, workflow invoices and payment documents from SAP to the Taulia Platform.

Q. Does Taulia support Single Sign On (SSO) for suppliers?: 000008736

Information on Taulia’s supplier Single Sign On policy.

Q. How many invitation reminders are sent to a supplier once the enrollment process is kicked off?: 000008756

Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.

Q. How can I add or remove users in the Buyer UI?: 000008765

New users can be added to the Buyer UI or existing users can be deactivated at any given point in time. This can be done by any Admin user that has access to the Buyer UI.

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Important Message

Support Update 05/26/2020

12:07 PM - PST

The Taulia Business Exchange Platform is experiencing an unexpected issue. It has been reported that vendors are unable to upload invoice attachments when submitting their invoices. They receive ''an error has occurred'' error message in our NA1 and EU1 platforms. We have noticed, that the issue occurs in Google Chrome and Mozilla Firefox. If you face the issue, please switch to Internet Explorer and try again.

We are working quickly to resolve the issue. Thank you for your patience.
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