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What is Taulia

We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

The fine print

Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

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Q. How many invitation reminders are sent to a supplier once the enrollment process is kicked off?: 000008756

Article Number: 000008756

Once you invite a supplier, the invitation email is sent from portal@taulia.com or the custom domain that was configured during your implementation. The contents of this email will include the activation code, supplier number and an activation button to set up the supplier’s account. 

Here is an example of the original email invitation:

activation e-mail

If the supplier does not activate their account, the system automatically generates an invitation reminder email every 7 days, until a total of 4 emails are sent. These invitation reminders are system generated and cannot be adjusted for fewer or more emails.

Here is an example of the invitation reminder:

invitation reminder


Additional FAQs 

My supplier did not receive the Taulia enrollment invitation email. How can I resend it?
You can check the recipient email address and resend your supplier’s enrollment invitation email from the Taulia Buyer UI. 


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TOP FREQUENTLY ASKED QUESTIONS

Q. How do I remove a supplier from my Early Payment program in SAP?: 000008749

Instructions to deactivate Early Payment offers for a supplier.

Q. I have suppliers with Needs Attention status in the Taulia Buyer UI. How do I enroll them in the Taulia Platform?

Information on how to address suppliers with Needs Attention status in the Buyer UI.

Q. How can I provide information to all my suppliers at once?

Steps to create an announcement that all suppliers or a list of suppliers can see when they log into their Taulia account.

Q. My supplier did not receive the Taulia enrollment invitation email. How can I resend it?: 000008748

Explanation of how to adjust a supplier email address and resend a supplier enrollment invitation.

Q. How can I deactivate a supplier or a list of suppliers?: 000008755

Information on Taulia’s supplier deactivation policy.

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Important Message

TLS 1.1 Deprecation 02/27/2020

Taulia Users,

Please note, as part of our March 3-5 release, we will be deprecating TLS 1.1 support on the Taulia platform. TLS 1.1 is an out-of-date protocol that does not support modern cryptographic algorithms, and contains security vulnerabilities that may be exploited by attackers.

We have reviewed access logs and do not anticipate any customer impact as the vast majority of our clients are already using TLS 1.2

If you run into any issues please ensure your browser is on the latest version.

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