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Q. How many invitation reminders are sent to a supplier once the enrollment process is kicked off?: 000008756

Article Number: 000008756

Once you invite a supplier, the invitation email is sent from portal@taulia.com or the custom domain that was configured during your implementation. The contents of this email will include the activation code, supplier number and an activation button to set up the supplier’s account. 

Here is an example of the original email invitation:

activation e-mail

If the supplier does not activate their account, the system automatically generates an invitation reminder email every 7 days, until a total of 4 emails are sent. These invitation reminders are system generated and cannot be adjusted for fewer or more emails.

Here is an example of the invitation reminder:

invitation reminder


Additional FAQs 

My supplier did not receive the Taulia enrollment invitation email. How can I resend it?
You can check the recipient email address and resend your supplier’s enrollment invitation email from the Taulia Buyer UI. 


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TOP FREQUENTLY ASKED QUESTIONS

Q. How can I deactivate a supplier or a list of suppliers?: 000008755

Information on Taulia’s supplier deactivation policy.

Q. I am a Pfizer Taulia user. How do I reset my password?: 000008735

Information on how Pfizer’s Taulia users can reset their passwords.

Overview and usage of the Taulia Credit Note Blocking solution.: 000008766

This article explains the standard way credit notes are handled on the Taulia platform for buyers set on the standard credit note blocking solution.

Q. What to do when /TAULIA/BS_SYS_REFRESH fails: 000008668

What to do when program /TAULIA/BS_SYS_REFRESH to perform the refresh steps in SAP fails with the message 'Can not run this Program on same system.' in the job log.

Q. How can I add or remove users in the Buyer UI?: 000008765

New users can be added to the Buyer UI or existing users can be deactivated at any given point in time. This can be done by any Admin user that has access to the Buyer UI.

Q. How do I retransfer data in bulk from SAP to Taulia?: 000008750

Information on how to mass retransfer supplier masters, purchase orders, invoices, workflow invoices and payment documents from SAP to the Taulia Platform.

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