Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Note - This feature may not be available in your portal.
If your customer has this feature enabled, you can view and download the PO image directly from Taulia. You can then save/print the image once it is opened in your web browser or from a local file viewer.
You can view the PO image by doing the following:
1 - Log into your portal and select your customer.
2 - Go to My POs.
3 - Search for your desired PO Number using the search function then Find Purchase Order.
4 - Under the Actions column, select the gear icon then View PO which will open the PO image in your web browser.
5 - If you want to download the PO file locally, select Attachments and select the PO file to download.
6 - You can also open the attached PO image through the purchase order details screen by selecting View PO or Attachments.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Vanessa, Technical Services Manager
