Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Note - This feature may not be available in your portal.
To add or change your company information, follow the steps below:
1 - Log onto the portal's Home page and select your customer.
2 - Go to My Details > Address (if you have more than one vendor account, you must choose which account you want to view).
3 - Select Change Address. This will bring up another window with the option to update your company name and address.
4 - Update the company name section, then select Next: Upload Required Document.
5 - You will need to attach a document to show your new company information.
6 - Select Review and Save.
The information you provide will be sent to your customer. If you have additional questions, please contact your customer directly.
Instruction on how to retransfer a PO from SAP to the Taulia portal.
In this article, you will find instructions on how to change your suppliers' payment method to Virtual Cards.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Vanessa, Technical Services Manager
