Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Please note that the eFile program requires setup and configuration.
To submit your invoice through eFile, please do the following:
1 - Generate your invoice(s) using your accounting software.
2 - During implementation, Send your invoices to the Taulia Supplier Portal using the method you selected (EDI, EDIFACT, XML, CSV, etc.).
3 - Once you submit your invoice through the right channel, you will receive an invoice submission report to ensure that none of your invoices had submission issues.
4 - If you see submission issues with an invoice, correct it in your accounting software and then resubmit it.
Click here to download the eFile guide.
Information about the various invoice statuses and how a supplier can see a detailed status description.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Easily view and download AR Financing payment data from the Receivables Payments page.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Taulia has a feature that notifies suppliers of what has been changed by highlighting certain fields. Suppliers also get email notifications of these changes. This article describes how Taulia’s purchase order change notification feature behaves.
Information on Taulia’s supplier Single Sign On policy.
Vanessa, Technical Services Manager
