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For Supplier Support services, visit support.taulia.com
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    SAP
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    MOST VIEWED FAQ

    Taulia add-on for SAP integration suite, managed gateway: configuration guide: 000010689

    Payables Financing - Rate Groups and Supplier Assignment: 000010695

    Invoice failing with Transmission Error.: 000010633

    Q. I have suppliers with Needs Attention status in the Taulia Buyer UI. How do I enroll them in the Taulia Platform?

    AR Financing Receivables Invoices: 000010698

    Q. What invoice status information can my suppliers see?: 000008758

    RECENTLY UPDATED ARTICLES

    Taulia add-on for SAP integration suite, managed gateway: configuration guide: 000010689

    AR Financing Receivables Invoice Upload: 000010700

    Q. What is company-wide two-factor authentication and how do I enable/disable company-wide two-factor authentication?: 000010638

    Q. What is 2FA authentication and how do I enable/disable two-factor authentication?: 000010637

    Description of all software solutions provided by Taulia.: 000010641

    Quick tips and tidbits

    I want to make changes to our Taulia settings and/or configuration, what should I do?

    There are settings and configurations located on the Taulia platform that affect the behavior of the platform for your suppliers. If you want to make changes to those settings, you should contact Taulia Technical Services describing the changes. Some changes can be completed quickly while others may require additional requirements gathering, testing, and can incur an implementation fee.

    I want to refresh my SAP environment. What should I know?

    Please notify Taulia Technical Services a minimum of (5) business days before you intend to perform the SAP system refresh. Please provide the SAP system ID to be refreshed and (if applicable) the XMLRPC user ID configured in the POD.

    There is a duplicate document within the Platform which I am not expecting. What should I do?

    Please check your ERP system to ensure that a duplicate document does not exist. If you do not find a duplicate document, please contact Taulia Technical Services for assistance.

    I want to upgrade my Taulia Business Exchange Version, who can I contact?

    We are excited to support you with your upgrade! Please contact Taulia Technical Services to get your upgrade started.

    My supplier Admin has left the company and a new Admin needs access, what should I advise the supplier?

    If your supplier has selected a new Admin for their account, they can send an invitation in the User Manager to the new admin. If the supplier did not appoint a secondary admin, please advise the supplier to contact Taulia Technical Services to assign a new admin. Note, Technical Services will require the new admin to authenticate themselves prior to being added to the account.

    I invited a supplier to the Platform but they are not seeing the invite, what does that mean?

    There are a couple scenarios which can cause your supplier to not receive their invitation, whether it is a delay in the email being received or even an issue with the email address. Please log into the Supplier Center in the Taulia Buyer UI and search for suppliers with Needs Attention in the Status filter. Here you can drill down to additional error types for resolution.

    I mistakenly invited a user, how do I uninvite them? What if it is a large number of suppliers?

    Taulia is unable to “un-invite” a supplier but there are self service options you may consider. You may log into the Supplier Center in the Taulia Buyer UI and edit the invited emails to invalid dummy emails to further prevent enrollment. If there are a large number of suppliers, you may correct this action in SAP by adding the suppliers to the Taulia blocklist.

    My supplier cannot see a Purchase Order in the Platform but I can see it in SAP. What is causing this?

    There are a few reasons your suppliers may not see a Purchase Order. We initially suggest you trigger a retransfer of the Purchase Order from within SAP. Open the PO and select "Mark object for retransfer" via the Taulia Generic Object Services. If there are any errors, you can view them in the Connection monitor (/n/TAULIA/CONNECTOR). If this does not resolve the issue, please contact Taulia Technical Services for additional troubleshooting.

    How can I get a list of enrolled suppliers?

    Log into the Supplier Center in the Taulia Buyer UI. Select Enrolled in the Status filter and search to see the list. If you do not have access to this feature, contact your Taulia administrator.

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    (SAP) Onboarding Suppliers

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    Home /

    Support Topic

    Q. How do I get paid early (early payment)?: 000003465

    Article Number: 000003465

    User-added image

    Taulia offers multiple options to get paid early on your invoices. Select an option below to learn how to easily accelerate the payment of your invoices.


    Early payment feature availability is dependent on your customer. If your customer does not have an early payment program through Taulia, then the early payment options will not be available to you. The type of user role you have will also affect your rights to the early payment features.



    Accepting Early Payments

    • How Do I Accept Early Payment Offers?  (My Offers)


    Requesting Early Payments

    • How Do I Request Early Payment For My Invoice? (Pay Me Early Option)


    Automating Early Payments

    • How do I enable/disable the auto-acceptance of Early Payments? (CashFlow)


    Meeting Cash Goals Through Cash Planner

    • How Do I Use Cash Planner?

       

    Differentiate between the benefits of one time early payment and automatic early payment

     

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    TOP FREQUENTLY ASKED QUESTIONS

    Taulia add-on for SAP integration suite, managed gateway: configuration guide: 000010689

    Configuration guide for Taulia add-on for SAP integration suite and managed gateway.

    Payables Financing - Rate Groups and Supplier Assignment: 000010695

    Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.

    Invoice failing with Transmission Error.: 000010633

    This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.

    Q. I have suppliers with Needs Attention status in the Taulia Buyer UI. How do I enroll them in the Taulia Platform?

    Information on how to address suppliers with Needs Attention status in the Buyer UI.

    AR Financing Receivables Invoices: 000010698

    Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.

    Q. What invoice status information can my suppliers see?: 000008758

    Information about the various invoice statuses and how a supplier can see a detailed status description.

    Still can’t find what you’re looking for? Contact Support

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    Still can’t find what you’re looking for?

    Contact Support
    • Do you have a number of Suppliers in Supplier Center in a Needs Attention status? Contact Support today to have them help you get those suppliers onboarded and into an Enrolled status.
    • Do you want to send messages to your Suppliers? Go to Suppliers > Announcements in the Buyer UI.
    • Do you want to see how suppliers are using the Taulia Platform? Go to the Buyer UI to see statistics from our intelligent platform.

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