Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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You must be invited by your customer in order to use the Taulia platform. If you have been invited by your customer to use Taulia, you should have received an email invitation with an activation code, and a link to complete the activation process. For more information about the activation process, please see Q. How do I activate my Taulia account?.
If you haven't been invited, please contact your customer directly to request an invitation. Taulia Support can only provide activation details once your customer has invited you to use Taulia.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Information on Taulia’s supplier deactivation policy.
Easily upload new invoices to Taulia for AR financing.
End-to-end diagram of the Taulia Dynamic Discounting process.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Vanessa, Technical Services Manager
