Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Taulia provides multiple methods that allow you to quickly and easily submit invoices to your customer with minimal effort:
If you are creating invoices directly in the Taulia portal, you are already using eFlip™ (PO-based invoices) and eForm™ (non-po invoices). NO SETUP IS REQUIRED. You may continue using these features in your portal.
eFile™ and eSend™ require proper setup/implementation. To enroll, contact your customer directly to confirm your eligibility.
Note: The required minimum for eFile™ is 1200 invoices per year
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
New users can be added to the Buyer UI or existing users can be deactivated at any given point in time. This can be done by any Admin user that has access to the Buyer UI.
Information on Taulia’s supplier deactivation policy.
Easily upload new invoices to Taulia for AR financing.
Instructions to deactivate Early Payment offers for a supplier.
Vanessa, Technical Services Manager
