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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Quickly download a large amount of invoice data using the invoice report feature. The report will contain:
You have two ways to download an invoice report:
To download your invoice information into a spreadsheet or PDF:
1 - Log into the portal and select your customer.
2 - Click My Invoices from the Quick Access Links.
3 - Click Download List next to the refresh button.
4 - Selecting the Current Page will download a report based on your invoice search results page. Selecting All will give you all of your available invoices.
5 - Choose what format you want your report in CSV, PDF, or XML.
6 - Select Download.
7 - The report will download to your local folder. If the report needs to query a large number of invoices, the report will be sent to your email when it is ready for viewing.
To download a single invoice report: (this feature may not be available in your portal)
1 - Go to My Invoices.
2 - Search for the Invoice number.
3 - Select the invoice number to open the invoice details then select Download.
4 - Select what file format you want then select Download.
Note: The report can contain no more than 10,000 line items. If you try to download a report that exceeds 10 000 line items, you will get an error.
Information about the various invoice statuses and how a supplier can see a detailed status description.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Easily view and download AR Financing payment data from the Receivables Payments page.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Taulia has a feature that notifies suppliers of what has been changed by highlighting certain fields. Suppliers also get email notifications of these changes. This article describes how Taulia’s purchase order change notification feature behaves.
Information on Taulia’s supplier Single Sign On policy.
Vanessa, Technical Services Manager
