Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Note - Only account admins have the ability to manage users and change user roles.
Each user has a role associated with them which allows them to perform certain actions. Admins can change these roles as needed by following the instructions below:
To manage user roles, follow the steps below:
1 - Log into the portal.
2 - Go to Gear button > User Manager. (menu bar on the top right)
3 - Under the three dots on the right side, click on Edit Role from the drop-down menu.
4 - A pop-up screen will show. Please select the desired role from the list and click on the Change role button.
The table below lists the rights associated with each user role:
Information about the various invoice statuses and how a supplier can see a detailed status description.
Explanation of job management features in the Taulia Integration Schedule SAP transaction.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Information on Taulia’s supplier deactivation policy.
Summary of service pack 04 for the Taulia Add-on for SAP integration suite, managed gateway, released November 2024.
Use Taulia portal to check if an invoice is blocked or netter for early payment.
Vanessa, Technical Services Manager
