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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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READ THE REPORTFour pillars of a successful early payment program
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There may be cases where you mistakenly invited a supplier to use the Taulia Platform; Or perhaps you no longer do business with an enrolled supplier and wish to revoke access to their Taulia account. While these situations do occur, Taulia does not deactivate or delete users once they are enrolled. Suppliers are entitled to ownership of the historical data in their account under the Taulia “Terms and Conditions”.
If there is an urgent need to deactivate or block a supplier’s Taulia account access, please contact Taulia Technical Services to evaluate the possibilities.
Additional FAQs
How can I deactivate Early Payment offers for my SAP supplier?
Taulia offers self service options for deactivating supplier Early Payments. Follow the instructions here to remove an SAP supplier from your Early Payment program.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Explanation of how to pull log files for the Taulia POD service.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.
Information about the various invoice statuses and how a supplier can see a detailed status description.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Vanessa, Technical Services Manager