Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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There may be cases where you mistakenly invited a supplier to use the Taulia Platform; Or perhaps you no longer do business with an enrolled supplier and wish to revoke access to their Taulia account. While these situations do occur, Taulia does not deactivate or delete users once they are enrolled. Suppliers are entitled to ownership of the historical data in their account under the Taulia “Terms and Conditions”.
If there is an urgent need to deactivate or block a supplier’s Taulia account access, please contact Taulia Technical Services to evaluate the possibilities.
Additional FAQs
How can I deactivate Early Payment offers for my SAP supplier?
Taulia offers self service options for deactivating supplier Early Payments. Follow the instructions here to remove an SAP supplier from your Early Payment program.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Information about the various invoice statuses and how a supplier can see a detailed status description.
This article explains the standard way credit notes are handled on the Taulia platform for buyers set on the standard credit note blocking solution.
Explanation of job management features in the Taulia Integration Schedule SAP transaction.
Summary of the 4.2 version of the Taulia Add-on, released August 2022.
Vanessa, Technical Services Manager
