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We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

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Q. How can I deactivate a supplier or a list of suppliers?: 000008755

Article Number: 000008755

There may be cases where you mistakenly invited a supplier to use the Taulia Platform; Or perhaps you no longer do business with an enrolled supplier and wish to revoke access to their Taulia account. While these situations do occur, Taulia does not deactivate or delete users once they are enrolled. Suppliers are entitled to ownership of the historical data in their account under the Taulia “Terms and Conditions”. 

If there is an urgent need to deactivate or block a supplier’s Taulia account access, please contact Taulia Technical Services to evaluate the possibilities.


Additional FAQs

How can I deactivate Early Payment offers for my SAP supplier?
Taulia offers self service options for deactivating supplier Early Payments. Follow the instructions here to remove an SAP supplier from your Early Payment program.


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TOP FREQUENTLY ASKED QUESTIONS

Invoice failing with Transmission Error.: 000010633

This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.

Q. How to see invoices currently netted against outstanding credit notes?: 000010712

Use Taulia portal to check if an invoice is blocked or netter for early payment.

Q. How do I see why an invoice is not sent as available for early payment?: 000010709

Instructions on how to find out why an invoice is not sent as eligible for early payment.

Q. What invoice status information can my suppliers see?: 000008758

Information about the various invoice statuses and how a supplier can see a detailed status description.

Q. How many invitation reminders are sent to a supplier once the enrollment process is kicked off?: 000008756

Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.

Q. Why are my AR Financing invoices not available for early payment?: 000010710

This article will explain the most common reasons why an AR Financing invoice may not be in Available status.

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