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We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

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Q. How can I deactivate a supplier or a list of suppliers?: 000008755

Article Number: 000008755

There may be cases where you mistakenly invited a supplier to use the Taulia Platform; Or perhaps you no longer do business with an enrolled supplier and wish to revoke access to their Taulia account. While these situations do occur, Taulia does not deactivate or delete users once they are enrolled. Suppliers are entitled to ownership of the historical data in their account under the Taulia “Terms and Conditions”. 

If there is an urgent need to deactivate or block a supplier’s Taulia account access, please contact Taulia Technical Services to evaluate the possibilities.


Additional FAQs

How can I deactivate Early Payment offers for my SAP supplier?
Taulia offers self service options for deactivating supplier Early Payments. Follow the instructions here to remove an SAP supplier from your Early Payment program.


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TOP FREQUENTLY ASKED QUESTIONS

Q. How to add a supplier admin for vendor account through Buyer UI?: 000009220

In the Supplier Center (beta) you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.

Q. How can I connect to the Taulia Connector?: 000010535

The Taulia Connector is the communication solution which directs connectivity between the Taulia Platform and your ERP.

Q. How can I add or remove users in the Buyer UI?: 000008765

New users can be added to the Buyer UI or existing users can be deactivated at any given point in time. This can be done by any Admin user that has access to the Buyer UI.

Q. Does Taulia support Single Sign On (SSO) for suppliers?: 000008736

Information on Taulia’s supplier Single Sign On policy.

Q. I have suppliers with Needs Attention status in the Taulia Buyer UI. How do I enroll them in the Taulia Platform?

Information on how to address suppliers with Needs Attention status in the Buyer UI.

Q. What is the process flow for Taulia Dynamic Discounting?: 000008759

End-to-end diagram of the Taulia Dynamic Discounting process.

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