Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
Taulia Announces Partnership with Google to solve invoicing with AI
READ THE ARTICLETaulia Turns 10
READ THIS POSTJoin us at Public Fincane Live!
VIEW DETAILSTaulia’s 2019 Supplier Survey
READ THE REPORTImproving supply chain collaboration with Taulia
READ THE REPORTFull speed ahead: avoiding delays to supplier payments with Taulia
READ THE REPORTFour pillars of a successful early payment program
READ THE REPORTWe are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
Home /
In normal circumstances the supplier data and transaction details of all suppliers successfully enrolled onto the Taulia Platform would be visible to you on the Taulia Buyer UI. This article helps you to understand some of the most common reasons the details of a supplier and their invoices, POs or payments may not be visible to you and help troubleshoot. The goal is to help facilitate a speedy resolution by following a few simple steps.
Please find below instructions how to check for info or steps to fix an issue
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
New users can be added to the Buyer UI or existing users can be deactivated at any given point in time. This can be done by any Admin user that has access to the Buyer UI.
Information on Taulia’s supplier deactivation policy.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Steps to create an announcement that all suppliers or a list of suppliers can see when they log into their Taulia account.
Explanation of how to adjust a supplier email address and resend a supplier enrollment invitation.
Vanessa, Technical Services Manager