Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Taulia does not currently have plans to support an individual supplier SSO.
Taulia is a multi-tenant solution provider, which means that a supplier can be enrolled in one or more buying organizations in the Taulia Platform. Once a supplier logs in to the Taulia Platform, they can switch between buyers without the need to log off and back in again. Taulia performs the authentication of suppliers for each enrolled buying organization. This also means that suppliers are created in the Taulia Platform without the added overhead of being setup within the buyer’s authentication system.
Additions FAQs
How can a supplier switch between customer accounts?
Click here to learn more about how suppliers can access multiple customer accounts from a merged Taulia account.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Explanation of how to pull log files for the Taulia POD service.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.
Information about the various invoice statuses and how a supplier can see a detailed status description.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Vanessa, Technical Services Manager
