Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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An invoice will not be created simply by attaching it in the portal. Taulia is a technology platform that automatically places invoice fields directly in your customer's account system, in real-time. For this reason, you will need to create the invoice through the portal by following the invoicing features that may be available to you:
PO Invoicing
Non-PO Invoicing
Invoice Upload
If your customer allows mass invoicing via EDI, XML, PDF, or other formats, please contact them directly to find out if you are eligible for Taulia's eFile or eSend program. See Q. How do I enroll for eFile or eSend? (mass invoicing) for more information.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Complete overview of all software solutions provided by Taulia.
Easily view and download AR Financing payment data from the Receivables Payments page.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Vanessa, Technical Services Manager
