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We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

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Q. インボイスはどうして拒否または無効化されたのでしょ�: 000003457

Article Number: 000003457

注 - この機能は、お使いのポータルでは利用できないことがあります。

顧客は、インボイスの拒否、未完了、無効の理由、その他の利用可能なステータスの理由を記載することがあります。インボイスが承認のどの段階にあるかも表示されることがあります。インボイスのステータスまたは理由を確認するには、以下の手順に従ってください。

1 - 表示されるメッセージを確認するには、以下のようにマウスカーソルをステータスの上に重ねます。


 

2 - 表示されたメッセージを確認し、次のステップに進みます。 

3 - 理由が表示されない場合は、顧客の支払いチームにお問い合わせください。顧客がメッセージ機能を有効にしている場合は、該当するインボイス番号を選択し、[メッセージを送信] を選択してください。これにより、インボイスに関するお問い合わせを直接顧客に送信することができます。

 


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TOP FREQUENTLY ASKED QUESTIONS

Taulia add-on for SAP integration suite, managed gateway: configuration guide: 000010689

Configuration guide for Taulia add-on for SAP integration suite and managed gateway.

AR Financing Receivables Invoices: 000010698

Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.

Q. How can I add or remove users in the Buyer UI?: 000008765

New users can be added to the Buyer UI or existing users can be deactivated at any given point in time. This can be done by any Admin user that has access to the Buyer UI.

Q. How can I connect to the Taulia Connector?: 000010535

The Taulia Connector is the communication solution which directs connectivity between the Taulia Platform and your ERP.

Payables Financing - Rate Groups and Supplier Assignment: 000010695

Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.

Invoice failing with Transmission Error.: 000010633

This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.

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