Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Start by searching for your invoice first in the My Invoices section of the portal:
1 - Select My Invoices from the portal homepage
2 - Search for your invoice by Invoice Number, Purchase Order or Invoice Status. If you are still not able to find the invoice, select Advanced Search
3 - In the Advanced Search section, search by the following criteria:
Invoice Status = All
Customer = All Customers
From Amount = Enter the gross value range of the invoice you are looking for
Invoice Date - Enter the invoice date range of the invoice you are looking for
4 - If you are still not able to find your invoice, please contact Publix AP: accountingportal@publix.com
Explanation of how to pull log files for the Taulia POD service.
Information on Taulia’s supplier Single Sign On policy.
Information and instructions on how to use Taulia Platform Analytics dashboards.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Explanation of job management features in the Taulia Integration Schedule SAP transaction.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Vanessa, Technical Services Manager
