Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Start by searching for your invoice first in the My Invoices section of the portal:
1 - Select My Invoices from the portal homepage
2 - Search for your invoice by Invoice Number, Purchase Order or Invoice Status. If you are still not able to find the invoice, select Advanced Search
3 - In the Advanced Search section, search by the following criteria:
Invoice Status = All
Customer = All Customers
From Amount = Enter the gross value range of the invoice you are looking for
Invoice Date - Enter the invoice date range of the invoice you are looking for
4 - If you are still not able to find your invoice, please contact Publix AP: accountingportal@publix.com
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Vanessa, Technical Services Manager
