Customer Support - Pfizer - Quels sont les différents statuts d’une facture ?: 000006253

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I want to make changes to our Taulia settings and/or configuration, what should I do?

There are settings and configurations located on the Taulia platform that affect the behavior of the platform for your suppliers. If you want to make changes to those settings, you should contact Taulia Technical Services describing the changes. Some changes can be completed quickly while others may require additional requirements gathering, testing, and can incur an implementation fee.

I want to refresh my SAP environment. What should I know?

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There is a duplicate document within the Platform which I am not expecting. What should I do?

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My supplier Admin has left the company and a new Admin needs access, what should I advise the supplier?

If your supplier has selected a new Admin for their account, they can send an invitation in the User Manager to the new admin. If the supplier did not appoint a secondary admin, please advise the supplier to contact Taulia Technical Services to assign a new admin. Note, Technical Services will require the new admin to authenticate themselves prior to being added to the account.

I invited a supplier to the Platform but they are not seeing the invite, what does that mean?

There are a couple scenarios which can cause your supplier to not receive their invitation, whether it is a delay in the email being received or even an issue with the email address. Please log into the Supplier Center in the Taulia Buyer UI and search for suppliers with Needs Attention in the Status filter. Here you can drill down to additional error types for resolution.

I mistakenly invited a user, how do I uninvite them? What if it is a large number of suppliers?

Taulia is unable to “un-invite” a supplier but there are self service options you may consider. You may log into the Supplier Center in the Taulia Buyer UI and edit the invited emails to invalid dummy emails to further prevent enrollment. If there are a large number of suppliers, you may correct this action in SAP by adding the suppliers to the Taulia blocklist.

My supplier cannot see a Purchase Order in the Platform but I can see it in SAP. What is causing this?

There are a few reasons your suppliers may not see a Purchase Order. We initially suggest you trigger a retransfer of the Purchase Order from within SAP. Open the PO and select "Mark object for retransfer" via the Taulia Generic Object Services. If there are any errors, you can view them in the Connection monitor (/n/TAULIA/CONNECTOR). If this does not resolve the issue, please contact Taulia Technical Services for additional troubleshooting.

How can I get a list of enrolled suppliers?

Log into the Supplier Center in the Taulia Buyer UI. Select Enrolled in the Status filter and search to see the list. If you do not have access to this feature, contact your Taulia administrator.

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Pfizer - Quels sont les différents statuts d’une facture ?: 000006253

Article Number: 000006253

Vous pouvez vérifier le statut de votre facture de la manière suivante :

1 - Depuis la page d’accueil du portail, allez dans Mes Factures.

2 - Recherchez votre numéro de facture.

3 - Dans la zone des résultats de recherche, regardez sous « Statut ». Cette colonne affichera le statut actuel de votre facture :

Statuts de facture :

Paiement anticipé disponible - La facture est approuvée pour le paiement et elle peut être payée en avance
Envoi en cours - une facture est en cours d’envoi au système comptable de votre clientnvoi en cours
En cours de traitement - la facture est en cours de vérification dans le système comptable de votre client
Incomplète - une correction doit être apportée à la facture. Passez votre souris sur le statut « Incomplète » de la facture pour en voir la raison. Vous pouvez corriger la facture en sélectionnant « Compléter » à l’aide de l’icône d’engrenage
Approuvée - la facture est prête pour le paiement et se trouve en attente de réglement avant la date d’échéance. Entre-temps, un paiement anticipé peut être demandé.
Payée - la facture a été payée, la référence du paiement est liée
Rejetée - le client a rejeté la facture définitivement et vous devez envoyer une nouvelle facture.
Brouillon - la facture a été créée mais N’A PAS encore été envoyée.
Annulée - la facture a été annulée dans le système comptable de votre client et doit être envoyée à nouveau.
Comptabilisée - la facture a été compensée par un avoir

De plus, certains clients peuvent partager des informations complémentaires avec vous si votre facture est « en cours de traitement », passez votre souris sur le statut pour obtenir davantage d’informations.

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Quick tips and tidbits

I want to make changes to our Taulia settings and/or configuration, what should I do?

I want to refresh my SAP environment. What should I know?

There is a duplicate document within the Platform which I am not expecting. What should I do?

I want to upgrade my Taulia Business Exchange Version, who can I contact?

My supplier Admin has left the company and a new Admin needs access, what should I advise the supplier?

I invited a supplier to the Platform but they are not seeing the invite, what does that mean?

I mistakenly invited a user, how do I uninvite them? What if it is a large number of suppliers?

My supplier cannot see a Purchase Order in the Platform but I can see it in SAP. What is causing this?

How can I get a list of enrolled suppliers?

What’s happening at Taulia?

Browse the video library

(SAP) Onboarding Suppliers

(SAP) Managing Early Payment Groups

(SAP) Supplier Invitation Email Management

What is Taulia

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