Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Merk: Hvis du er administratoren og må slette/stenge Taulia-kontoen din, kontakt ditt AP-kundeteam.
Bare brukere med Admin-rettigheter kan opprette en ny bruker:
1- Logg inn på Hjemmesiden på portalen
2 - Gå til Innstillinger > Brukeradministrator (menylinje oppe til høyre)
3 - På skjermen hvor det står Opprett ny bruker, legg til den nye brukerens E-post, Fornavn, Etternavn og velg Rolle (se liste over roller under denne siden)
4 - Klikk på Opprett bruker
En e-post blir sendt til den nye brukeren som blir invitert til å melde seg inn i portalen.
MERK: Hvis du ønsker å Sende invitasjon på nytt, Deaktivere bruker eller Reaktivere bruker kan du gjøre det under the Handlinger-kolonnen ved å velge 
:
Tabellen under lister opp rettighetene knyttet til hver brukerrolle:
Merk: Alle kan godkjenne tidlige betalingstilbud unntatt for skrivebeskyttede roller.
Information about the various invoice statuses and how a supplier can see a detailed status description.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Easily view and download AR Financing payment data from the Receivables Payments page.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Taulia has a feature that notifies suppliers of what has been changed by highlighting certain fields. Suppliers also get email notifications of these changes. This article describes how Taulia’s purchase order change notification feature behaves.
Information on Taulia’s supplier Single Sign On policy.
Vanessa, Technical Services Manager
