Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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注意- 你的门户可能没有这个功能。
你的客户可能会留下理由解释为什么发票被拒绝、未完成、被取消以及或者留下一个关于其它可能的状态的原因。它同样会向你显示你的发票正处于核准的哪个阶段。如要查看发票的状态/理由：
1 - 悬停你的鼠标 在状态之上来查看这条信息列出的理由：
2 - 查看下面步骤列出的信息。
3 - 如果你没有看到原因，请 联系你的客户应付账款团队 。如果你的客户启用了发送信息功能，选择有问题的发票单号然后选择”发送信息“。这将允许你直接向客户提交关于该发票的询问。
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Summary of the Service Pack 02 version of the Taulia Add-on.
Installation guide for Taulia add-on for SAP integration suite and managed gateway.
Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.
Vanessa, Technical Services Manager
