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Pfizer - インボイスはどうして拒否または無効化されたのでしょうか。: 000006314

Article Number: 000006314

注 - この機能は、お使いのポータルでは利用できないことがあります。

顧客は、インボイスの拒否、未完了、無効の理由、その他の利用可能なステータスの理由を記載することがあります。インボイスが承認のどの段階にあるかも表示されることがあります。インボイスのステータスまたは理由を確認するには、以下の手順に従ってください。

1 - 表示されるメッセージを確認するには、以下のようにマウスカーソルをステータスの上に重ねます。

2 - 表示されたメッセージを確認し、次のステップに進みます。 

3 - 理由が表示されない場合は、顧客の支払いチームにお問い合わせください。顧客がメッセージ機能を有効にしている場合は、該当するインボイス番号を選択し、[メッセージを送信] を選択してください。これにより、インボイスに関するお問い合わせを直接顧客に送信することができます。


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