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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Add/Change Address
1 - Log onto the Home page of the portal
2 - Go to My Details > Address (if you have more than one vendor account you will need to choose which account you want to view)
3 - You can choose to add: Address Data, Ship-from Address or Ship-To Address. If you just need to update the current address, select "Change Address"
4 - Click Change Address
5 - Update your information
6 - Click Next: Upload required documents
7 - Click Attach File and add supporting document such as letterhead or other documents that reflects the new company name or address (which must be in PDF Format)
8 - Click Review and Save
9 - Click Complete and Save
Ship-from and Ship-to Address
1 - Click Change Address (if not deleting). If adding, select "Add new ship-from" or "ship-to address"
2 - Update your information
3 - Click Review and Save
4 - Click Complete and Save
Use Taulia portal to check if an invoice is blocked or netter for early payment.
Information on how to mass retransfer supplier masters, purchase orders, invoices, workflow invoices and payment documents from SAP to the Taulia Platform.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Instructions on how to find out why an invoice is not sent as eligible for early payment.
Easily view and download AR Financing payment data from the Receivables Payments page.
Easily upload new invoices to Taulia for AR financing.
Vanessa, Technical Services Manager