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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
Taulia Announces Partnership with Google to solve invoicing with AI
READ THE ARTICLETaulia Turns 10
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VIEW DETAILSTaulia’s 2019 Supplier Survey
READ THE REPORTImproving supply chain collaboration with Taulia
READ THE REPORTFull speed ahead: avoiding delays to supplier payments with Taulia
READ THE REPORTFour pillars of a successful early payment program
READ THE REPORTWe are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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To ensure your tax ID is registered please do the following:
1 - Please log in to your Portal
2 - Go to My Details > Tax Identifiers
3 - Proceed to Add New Tax Identifier
4 - Enter the following:
- Country from the drop-down menu
- Tax Type you want to add
- Tax ID
- If required, attach a file to validate your Tax ID (such as a W9)
5 - Select Submit
6 - You will see this message confirming that your new Tax ID has been accepted: "Your new tax ID is valid and has been added."
Please note that your customer may need to verify your tax information before you are able to submit invoices through the portal.
Instruction on how to retransfer a PO from SAP to the Taulia portal.
In this article, you will find instructions on how to change your suppliers' payment method to Virtual Cards.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Vanessa, Technical Services Manager