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There are settings and configurations located on the Taulia platform that affect the behavior of the platform for your suppliers. If you want to make changes to those settings, you should contact Taulia Technical Services describing the changes. Some changes can be completed quickly while others may require additional requirements gathering, testing, and can incur an implementation fee.
Please notify Taulia Technical Services a minimum of (5) business days before you intend to perform the SAP system refresh. Please provide the SAP system ID to be refreshed and (if applicable) the XMLRPC user ID configured in the POD.
Please check your ERP system to ensure that a duplicate document does not exist. If you do not find a duplicate document, please contact Taulia Technical Services for assistance.
We are excited to support you with your upgrade! Please contact Taulia Technical Services to get your upgrade started.
If your supplier has selected a new Admin for their account, they can send an invitation in the User Manager to the new admin. If the supplier did not appoint a secondary admin, please advise the supplier to contact Taulia Technical Services to assign a new admin. Note, Technical Services will require the new admin to authenticate themselves prior to being added to the account.
There are a couple scenarios which can cause your supplier to not receive their invitation, whether it is a delay in the email being received or even an issue with the email address. Please log into the Supplier Center in the Taulia Buyer UI and search for suppliers with Needs Attention in the Status filter. Here you can drill down to additional error types for resolution.
Taulia is unable to “un-invite” a supplier but there are self service options you may consider. You may log into the Supplier Center in the Taulia Buyer UI and edit the invited emails to invalid dummy emails to further prevent enrollment. If there are a large number of suppliers, you may correct this action in SAP by adding the suppliers to the Taulia blocklist.
There are a few reasons your suppliers may not see a Purchase Order. We initially suggest you trigger a retransfer of the Purchase Order from within SAP. Open the PO and select "Mark object for retransfer" via the Taulia Generic Object Services. If there are any errors, you can view them in the Connection monitor (/n/TAULIA/CONNECTOR). If this does not resolve the issue, please contact Taulia Technical Services for additional troubleshooting.
Log into the Supplier Center in the Taulia Buyer UI. Select Enrolled in the Status filter and search to see the list. If you do not have access to this feature, contact your Taulia administrator.
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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers. These settings are systematically incorporated into your suppliers’ early payment offers and help align their early payment experience with your business process.
To control the eligible funding types and rate/spread for early payments, rate groups must be set up and assigned to suppliers. Within the creation of early payment offers for suppliers, the rate group for the supplier will be assessed as one factor to determine whether dynamic discounting or supply chain financing should be leveraged for eligible invoices. (Other factors include Liquidity Limits and Business Unit Settings.) If dynamic discounting is chosen to be utilized, the rate group of the supplier is systematically checked for the rate or spread to use within the offer.
Rate Groups control both the funding types available to use and the dynamic discounting rates offered to suppliers. Each group can include dynamic discounting, supply chain financing, or both for the financing types a supplier assigned to the group will be eligible for. If dynamic discounting is selected within a rate group, the rate of spread used for the discount calculation can be controlled. Rate groups are created at the account level and operate independently of your business units. The rate group is the only source of the rate for a supplier. For rate groups to be put into effect, they must be assigned to at least one supplier (See Supplier Assignment).
Supplier Assignment is the step to set or update a supplier’s rate group. Once a supplier is assigned a rate group, the supplier will be eligible for the funding types outlined in that rate group and if set, the supplier will inherit the dynamic discounting rate/spread outlined in that rate group.
Rate Groups and Supplier Assignment Example
Here is a simplified example of the setup for suppliers’ early payment eligible funding types and rate/spread:
1 - A rate group is created and assigned to a supplier with a rate of 12% for Dynamic Discounting and a 2% CashflowTM Discount.
2 - The supplier enables CashflowTM on their account
3 - An invoice is approved and eligible for early payment from this supplier.
4 - If liquidity is available for the DD program based on the configured liquidity limits (see Liquidity Limits), this offer on this invoice will be automatically accepted at the rate of 10% with Dynamic Discounting. If there is no liquidity available and Supply Chain Financing is enabled and active for this supplier, then Supply Chain Financing will be leveraged for the early payment.
Creating a Rate Group and Assigning A Supplier
Assigning a supplier to a rate group makes the supplier eligible for early payment.
Note: If a rate group already exists for a desired supplier’s rate, then skip to step 7 for supplier assignment.
1 - From the homepage, select Payables > Payables Financing.
2 - Select the New Rate Group button
Note: Certain rate groups are created at account creation. The eligible funding types and rates of these rate groups may be edited at any time.
Note: The ability to create and edit rate groups is restricted to Admin and Cash Manager users.
3 - Enter the name of the rate group and select the checkboxes of the eligible funding types
4 - If Dynamic Discounting is an eligible funding type, select the type of rate to be set
5 - If Dynamic Discounting is an eligible funding type, enter the applicable spread/rate information
Note: One basis point is equivalent to 0.01% (1/100th of a percent) or 0.0001 in decimal form. A value of 1000 basis points in this field is the equivalent of a 10.00% rate.
Note: If suppliers assigned to the rate group have CashflowTM enabled, editing the spread/rate could cause a disruption in CashflowTM for these suppliers. When suppliers enable CashflowTM, they agree to accept early payments at their specified rate automatically. Early payments will no longer be automatically accepted if the rate is no longer better than or equivalent to the rate the supplier agreed to.
6 - Select to create the rate group
7 - Navigate to Supplier Assignment
8 - Select the checkbox next to the supplier who requires rate group assignment
Note: In the table, the checkbox next to Supplier Name selects all suppliers available in the table (based on the filters used).
9 - Select the Assign to Rate Group button
10 - Select the applicable rate group name and click Assign
Payables Financing Setup
Rate group creation and supplier assignment is one step within the set up of a Payables Financing program. See also Calendars, Liquidity Limits, and Business Unit Settings.
This Payables Financing setup may be used regardless of ERP type. Companies using the Taulia Add-on for SAP Integration Suite, Managed Gateway, or Release 5.0 (or later) of the Taulia Add-on for SAP require no setup steps within their SAP instance. Companies with a previous release of the Taulia Add-on for SAP require setup of one rate group within their SAP instance to be able to utilize the Taulia Payables Financing UI.
Removing A Supplier From Early Payments
1 - From the homepage, select Payables > Payables Financing
2 - Navigate to Supplier Assignment
3 - Select the checkbox next to the supplier who requires being removed from early payments.
4 - Select the Unassign button
5 - Select to unassign this supplier
Marking a Supplier as Out of Scope
Suppliers can be indicated as “Out of Scope” to ensure that they are not accidentally added to a DD or SCF rate group.
1 - From the homepage, select Payables > Payables Financing
2 - Navigate to Supplier Assignment
3 - Select the checkbox next to the supplier who requires being marked as “Out of Scope.”
4 - Select the Assign to Rate Group button
5 - Select “Out of Scope” and then click “Assign”
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End-to-end diagram of the Taulia Dynamic Discounting process.
Steps to create an announcement that all suppliers or a list of suppliers can see when they log into their Taulia account.
Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.
Complete overview of our success program methodology.
Vanessa, Technical Services Manager