Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Most suppliers can be activated to send invoices and receive payments from PG&E without any need for technical support. The solution is entirely web-hosted and does not require any on-site software.
Suppliers that were using the E-File submission method with Xign, can continue to submit E-File via Taulia. Taulia has implemented standard maps for CSV and XML. The Taulia solution also has a supplier self mapping tool for CSV and XML, so suppliers can easily map their own files.
Suppliers sending EDI 810 transactions can continue to send in that format or can convert to either CSV or XML. There are technical resources available at Taulia to assist with this migration.
Liquidity limits can be used to control the size of your entire dynamic discounting program, by business unit, or by the supplier.
Easily upload new invoices to Taulia for AR financing.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Information on Taulia’s supplier deactivation policy.
In this article, you will find instructions on how to change your suppliers' payment method to Virtual Cards.
Vanessa, Technical Services Manager
