Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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PG&E allows invoices to be cancelled through the portal if the following conditions are met:
- The invoice was submitted to PG&E through the portal
- The invoice is either in "In Process" or "Approved" status
To request the cancellation of your invoice, please do the following:
1 - From the homepage of the portal, go to My Invoices.
2 - Search for the invoice number in question. Select the Actions icon then select Request Cancellation.
4 - Enter the reason for your cancellation request then click OK.
5 - The invoice status will change to "Pending Cancellation".
It is not necessary to contact PG&E after the invoice cancellation request is submitted. Once the cancellation request is approved by PG&E, the status of the invoice will change to “Void.”
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