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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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PG&E allows invoices to be cancelled through the portal if the following conditions are met:
- The invoice was submitted to PG&E through the portal
- The invoice is either in "In Process" or "Approved" status
To request the cancellation of your invoice, please do the following:
1 - From the homepage of the portal, go to My Invoices.
2 - Search for the invoice number in question. Select the Actions icon then select Request Cancellation.
4 - Enter the reason for your cancellation request then click OK.
5 - The invoice status will change to "Pending Cancellation".
It is not necessary to contact PG&E after the invoice cancellation request is submitted. Once the cancellation request is approved by PG&E, the status of the invoice will change to “Void.”
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Summary of service pack 04 for the Taulia Add-on for SAP integration suite, managed gateway, released November 2024.
Use Taulia portal to check if an invoice is blocked or netter for early payment.
Information about the various invoice statuses and how a supplier can see a detailed status description.
This article explains what happens to existing invoices in case you adjust a supplier’s Early Payment rate group in SAP. This article is applicable if you use SAP and the Taulia Dynamic Discounting solution.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
Vanessa, Technical Services Manager
