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We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

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P. ¿Por qué se ha rechazado/cancelado mi factura? (ES): 000003365

Article Number: 000003365

Nota - Es posible que esta función no esté disponible en su portal.

Su cliente puede indicar un motivo por el cual ha rechazado, no completado o anulado una factura, y/o un motivo para otros estados disponibles. Esta función también puede mostrarle el estado de aprobación en el que se encuentra su factura. Para ver el estado/motivo de una factura:

1 - Pase el puntero del ratón por encima del estado para ver esta nota:


2 - Consulte la nota para saber cuáles son los siguientes pasos.

3 - Si no ve ningún motivo, póngase en contacto con el equipo de cuentas por pagar de su cliente. Si su cliente tiene activada la función de mensajes, seleccione el número de la factura en cuestión y después seleccione “Enviar mensaje”. Esto le permitirá enviar directamente a su cliente su consulta sobre la factura.




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Q. How to add a supplier admin for vendor account through Buyer UI?: 000009220

In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.

Payables Financing - Rate Groups and Supplier Assignment: 000010695

Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.

Q. What invoice status information can my suppliers see?: 000008758

Information about the various invoice statuses and how a supplier can see a detailed status description.

Q. How to retransfer a purchase order (PO) from SAP to the Taulia portal?: 000010696

Instruction on how to retransfer a PO from SAP to the Taulia portal.

Q. What is 2FA authentication and how do I enable/disable two-factor authentication?: 000010637

Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.

Overview and usage of the Taulia Credit Note Blocking solution.: 000008766

This article explains the standard way credit notes are handled on the Taulia platform for buyers set on the standard credit note blocking solution.

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