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We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

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P. ¿Por qué se ha rechazado/cancelado mi factura? (ES): 000003365

Article Number: 000003365

Nota - Es posible que esta función no esté disponible en su portal.

Su cliente puede indicar un motivo por el cual ha rechazado, no completado o anulado una factura, y/o un motivo para otros estados disponibles. Esta función también puede mostrarle el estado de aprobación en el que se encuentra su factura. Para ver el estado/motivo de una factura:

1 - Pase el puntero del ratón por encima del estado para ver esta nota:


2 - Consulte la nota para saber cuáles son los siguientes pasos.

3 - Si no ve ningún motivo, póngase en contacto con el equipo de cuentas por pagar de su cliente. Si su cliente tiene activada la función de mensajes, seleccione el número de la factura en cuestión y después seleccione “Enviar mensaje”. Esto le permitirá enviar directamente a su cliente su consulta sobre la factura.




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Q. How to add a supplier admin for vendor account through Buyer UI?: 000009220

In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.

Q. What is 2FA authentication and how do I enable/disable two-factor authentication?: 000010637

Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.

Taulia Add-on for SAP integration suite, managed gateway SP02 Release Notes: 000010692

Summary of the Service Pack 02 version of the Taulia Add-on.

Q. How many invitation reminders are sent to a supplier once the enrollment process is kicked off?: 000008756

Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.

Taulia Add-on for SAP 5.0 Release Notes: 000010691

Summary of the 5.0 version of the Taulia Add-on, released September 2023.

Taulia add-on for SAP integration suite, managed gateway: configuration guide: 000010689

Configuration guide for Taulia add-on for SAP integration suite and managed gateway.

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