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P. Jak sprawdzić powód odrzucenia lub unieważnienia faktury? (PL): 000003459

Article Number: 000003459

Uwaga! Ta funkcja moze byc niedostepna w twoim portalu.

Twój klient moze uzasadnic, dlaczego faktura ma status odrzuconej, uniewaznionej lub niekompletnej, czy tez podac uzasadnienia dotyczace innych mozliwych statusów. Uzasadnienie moze takze wskazywac, na jakim etapie zatwierdzania znajduje sie faktura. Aby zobaczyc status lub uzasadnienie faktury, wykonaj nastepujace czynnosci:

1 - Najedz kursorem myszy na status, aby wyswietlic komunikat:
 


 

2 - Zapoznaj sie z trescia komunikatu dotyczaca mozliwych nastepnych kroków.

3 - W przypadku braku uzasadnienia skontaktuj sie z dzialem obslugi zobowiazan ksiegowych klienta. Jesli klient ma wlaczona funkcje przesylania wiadomosci, wybierz w formularzu numer danej faktury, a nastepnie wybierz opcje Wyslij wiadomosc. Dzieki temu zapytanie dotyczace faktury trafi bezposrednio do niego.

 


 


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TOP FREQUENTLY ASKED QUESTIONS

Q. How to add a supplier admin for vendor account through Buyer UI?: 000009220

In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.

Q. How do I retransfer data in bulk from SAP to Taulia?: 000008750

Information on how to mass retransfer supplier masters, purchase orders, invoices, workflow invoices and payment documents from SAP to the Taulia Platform.

Q. How are my suppliers notified of changes to their purchase orders?: 000008751

Taulia has a feature that notifies suppliers of what has been changed by highlighting certain fields. Suppliers also get email notifications of these changes. This article describes how Taulia’s purchase order change notification feature behaves.

Q. How do I remove a supplier from my Early Payment program in SAP?: 000008749

Instructions to deactivate Early Payment offers for a supplier.

Q. How can I pull log files for the Taulia POD?: 000008757

Explanation of how to pull log files for the Taulia POD service.

Q. How can I deactivate a supplier or a list of suppliers?: 000008755

Information on Taulia’s supplier deactivation policy.

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