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P. ¿Cómo descargo un informe de pago? (E: 000003535

Article Number: 000003535

Puede descargar un informe en formato  XML, PDF o CSV para un pago único o múltiples pagos. Dicho informe también le mostrará las facturas abonadas mediante una remesa de pagos específica.

Para pagos múltiples

Para un único pago

Para pagos múltiples:

1 - Inicie sesión en el portal y seleccione Mis pagos

2 - Seleccione  "Descargar lista"

3 - Aparecerá una ventana emergente. Seleccione cómo quiere recibir el informe y en qué formato:

Página actual = Genera un informe de remesa con enlaces a todas las facturas para la página actual en la que se encuentra. Si va a la página 3 y selecciona “página actual”, se imprimirán los pagos de la página 3.

Todos = Imprime un informe de todas las remesas de pagos disponibles. Es posible que el informe no se genere inmediatamente, dependiendo de su tamaño. El portal le enviará una notificación por correo electrónico cuando el informe esté listo para su visualización.

Le recomendamos que genere el informe por página actual

Para un pago único:

1 - Seleccione el número de la remesa de pagos deseado en Mis pagos

2 - Aparecerá una ventana emergente. Seleccione "Descargar" > seleccione el formato que prefiera > seleccione "Descargar" de nuevo para finalizar la solicitud.





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