Loader

Taulia experience center

CUSTOMER SUPPORT SERVICES

Quick tips and tidbits

What’s happening at Taulia?

ALL NEWS & RESOURCES

What is Taulia

We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

Support Policies

Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

Home /

Support Topic

Overview and usage of the Taulia Credit Note Blocking solution.: 000008766

Article Number: 000008766

The Credit Note Blocking Solution is a solution used by Taulia to group and net invoices with credit notes on the Taulia platform. Please find below how it works:

1 - Documents (both Invoices and Credit Notes) are grouped by Supplier Relation and Currency.

2 - Credit balances are summed (past due, due now and due in the future). The solution takes the total balance of credits past due, due now and due in the future and sorts all invoices NOT blocked.

3 - Invoices are sorted first by due date (in ascending order) and then by amount (low to high). 

Invoices with amounts up to and just over the total balance of Credit Notes are blocked from Early Payments.

Please note that The Credit Note blocking solution will re-evaluate the invoices offered for early payment every time a new invoice or credit note comes in, a new invoice or credit note is paid, and every day as invoices or credit notes become due.

The system algorithm is as follow:
Invoices that don't have an Early Payment Request are blocked using one of the three methods based on the characteristics of the Credit Notes:

1 - Credit Note Linked To A Specific Invoice: If Taulia recognizes the linkage between a credit note and an invoice, that linkage is used as the highest priority to block the linked invoice from Early Payment. 

2 - Stand-Alone Credit Note (due immediately): Invoices are sorted by due date in an ascending order, and the soonest due invoices are blocked from Early Payment until all the credit balances are "used". If there are multiple invoices with the same due date, these invoices are further sorted by amount (small to large).

3 - Future-Dated Credit Note (with a specific due date): When possible, an invoice with the exact due date of the Credit Note is blocked from Early Payment. Otherwise, the invoice with a due date immediately AFTER the Credit Note due date is blocked. If the credit balance exceeds the invoice amount, the remaining credit is used to block additional invoice(s) until the credit balance is completely "used". 

4 - A re-evaluation of the invoices offered for Early Payment is triggered every time a new invoice or credit note is received, as invoices or credits become due, or an invoice and credit is paid.

invoice chart


Was this article helpful?

   

TOP FREQUENTLY ASKED QUESTIONS

Q. How to add a supplier admin for vendor account through Buyer UI?: 000009220

In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.

Q. How can I pull log files for the Taulia POD?: 000008757

Explanation of how to pull log files for the Taulia POD service.

AR Financing Receivables Invoices: 000010698

Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.

Payables Financing - Rate Groups and Supplier Assignment: 000010695

Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.

Q. What invoice status information can my suppliers see?: 000008758

Information about the various invoice statuses and how a supplier can see a detailed status description.

Invoice failing with Transmission Error.: 000010633

This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.

Still can’t find what you’re looking for? Contact Support

Still can’t find what you’re looking for?

“Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Sed et ligula non.”

Vanessa, Technical Services Manager

Important Message
Got It