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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Data Capture Services offered via Taulia
The transmission of invoice data from a supplier and the subsequent delivery to the buyer is an efficient way to capture essential invoice data electronically but does not guarantee the creation of a tax-compliant, legal invoice.
In countries where specific requirements exist for tax-compliant, legal invoices, the buyer remains responsible for taking any necessary legal and tax advice to confirm that no legal or local restrictions apply that would prevent a supplier from transmitting the invoice data electronically, or the buyer entity from receiving the supplier invoice data via the Taulia business network. Also, the buyer has to have a process in place to ensure that the buyer will receive a legal invoice from its supplier (e.g., a paper invoice may still be required in some countries).
In addition, countries that do not have mandatory requirements for electronic invoicing at this time can be activated at a buyer's request on Taulia. Taulia will then enable a mechanism for suppliers located in a country on the following to transmit invoice data to Taulia and from there to the buyer.
The countries currently supported for data capture services via Taulia are listed below.
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Afghanistan |
French Southern Territories |
Pakistan |
Please note that Taulia has no choice but to reserve the right to discontinue tax-compliant electronic invoicing or transmission of invoice data to or from a particular country upon notice to you, where required by changes in law or regulation.
IMPORTANT: Please click here to download a list with all tax types and rates for every country.
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Vanessa, Technical Services Manager
