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Kimberly-Clark - How Do I Acknowledge/Confirm or Dispute a Purchase Order?: 000008066

Article Number: 000008066

Kimberly-Clark requires a Purchase Order Confirmation on all purchase orders sent to the Procure-To-Pay Supplier Portal. This article shows you how to navigate to the PO Confirmation screen and how to properly submit a PO Confirmation.

Purchase Order Confirmation requirement is controlled by Kimberly-Clark. If you have questions regarding this requirement, please contact your buyer.

1 - Log onto the Home page of the portal.

2 - Click on My POs in the Quick Access Links.

3 - Search for desired PO number.

4 - Select the PO number that you want to confirm.

5 - Select the PO number to view the PO details.

6 - Click on Confirm/Dispute PO confirm the details of the PO.

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7 - From the PO Overview screen, enter your PO Confirmation Number (this is a unique number generated by you)

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8 - From the PO line item, select Confirm from the Action dropdown list for each PO line item, then select Edit.

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  • Confirm - You will need to confirm the Unit Price of the line item and the Delivery Date. You can change these fields and a Buyer at Kimberly-Clark will be notified. Changes to Material Code and Unit of Measure are not permitted and will not be applied by Kimberly-Clark.

  • Reject - Do not use "Reject" option under Actions. If there is a dispute, please use "Confirm" and add a note explaining issue, which will be reviewed and acted on by Kimberly-Clark Buyer.

  • Confirm Later - Kimberly-Clark expects a confirmation as soon as possible upon PO delivery and prior to invoicing. Do not use this option.

9 -  Confirm the Unit Price, Quantity and Delivery Dates. If you are not able to fulfill the full order quantity on the current delivery date, select "+" to add a new delivery date for the remaining quantity.

IMPORTANT - if you mark a line "Backorder" or if you reject a line, you MUST enter a comment on the Notes field with a short explanation of the status.

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10 - Select Submit Confirmations to send your acknowledgement.
Note - If your confirmation contains changes, then the PO Confirmation status will stay at Not Confirmed until Kimberly-Clark makes the change and you are able to re-confirm the requested change is in place.  This is also true if Kimberly-Clark makes a change to the PO.  You should also receive a "PO Confirmation Required" email notification.
It is Kimberly-Clark policy to only require Supplier to submit an initial PO Confirmation to acknowledge receipt of PO.  It is up to the supplier to submit any follow-up PO Confirmations to ensure their statuses reflect correctly.


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