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The INCOMPLETE status of the invoice submitted through Taulia usually refers to customizations and the supplier will receive information in the form of a message of what they need to correct. When the invoice has failed due to a different issue, the default message the supplier would see in the portal is "We've encountered a transmission error. Please delete this invoice and submit a new one.":
This is a generic message and in order to see what has actually caused the invoice to fail, this can only be checked on the SAP side.
In order to see what actually caused the invoice to fail, please follow the below instructions:
1 - Go to t-code /n/taulia/pod or /n/taulia/connector for Taulia Direct Customers
2 - Add search criteria with
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Vanessa, Technical Services Manager