Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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1.) /n/Taulia/inviter
Select the line where vendor has not been invited yet.
Click on “invite suppliers”
Say “yes”
2.) /n/Taulia/enrollment
The enrollment monitor will display an invitation status for each of the suppliers that have been invited. This area also allows you to review the email address of the supplier (pulled from SAP) and provides the ability for you to adjust this email. Upon review of the supplier information, you can highlight the row and click “confirm vendor. The status of the supplier should be in “To be confirmed” status for the confirmation to take place. Once a supplier is confirmed, this will send an invitation to the supplier to the portal.
Information about the various invoice statuses and how a supplier can see a detailed status description.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Easily view and download AR Financing payment data from the Receivables Payments page.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Taulia has a feature that notifies suppliers of what has been changed by highlighting certain fields. Suppliers also get email notifications of these changes. This article describes how Taulia’s purchase order change notification feature behaves.
Information on Taulia’s supplier Single Sign On policy.
Vanessa, Technical Services Manager
