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How to check if the SAP Add-on sent the data to the Taulia platform?: 000010652

Article Number: 000010652

Sometimes when you create or change documents (invoices, vendor data, purchase orders, etc) you may not see these changes reflected on the Taulia platform.
If you created or changed any data on the SAP system, the Taulia SAP Add-on should automatically pick up the relevant documents and retransfer them to Taulia. This is done by jobs that run repeatedly on a preconfigured time interval - typically every 5 to 15 minutes.
So if you did changes to documents, waited a few minutes, and still cannot find your changes reflected on the portal, the first step would be to verify if the Taulia Add-on picked your document for retransfer or not.
The article below contains some basic troubleshooting steps that you should perform to make sure that the Taulia Add-on sent out your data successfully.

Verify the connector monitor

The Connector Monitor is a transaction that logs all the data transfer processes (both inbound and outbound), and the data transmitted.
To run this transaction, enter /n/taulia/connector on the SAP GUI and hit Enter:


This will take you to the Connector Monitor selection screen, where you should enter parameters to narrow your search results.

connector screen

Important selection screen fields:

1 - Time Window: Here you can specify the time frame that you want to see the transfer logs. The “Display results of the last 30 minutes” is a useful shortcut. But you can uncheck that box and provide specific date and time ranges. Keep in mind though that historical logs are frequently deleted from the system, and you may have a limited number of days to look at the past.

2 - Process Name: This will filter out results based on the process you are looking to troubleshoot. To get relevant results, you should provide a value for this field. Here are the most relevant processes:

  • EP_DO Early Payment request (Taulia → SAP)
  • INV_IN Invoice creation (Invoice created on portal → SAP)
  • INV_OUT Invoice transmission (SAP → Taulia)
  • VEN Vendor master data (SAP → Taulia)
  • PO Purchase order transmission (SAP → Taulia)

3 - Document and Business Partner Selection: These fields can help you narrow down your search even more. Particularly useful fields are:

  • Supplier Invoice Number: That is the invoice number that is displayed on the Taulia Portal
  • Purchasing Document Number
  • Vendor number

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In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.

Q. How do I retransfer data in bulk from SAP to Taulia?: 000008750

Information on how to mass retransfer supplier masters, purchase orders, invoices, workflow invoices and payment documents from SAP to the Taulia Platform.

Q. How are my suppliers notified of changes to their purchase orders?: 000008751

Taulia has a feature that notifies suppliers of what has been changed by highlighting certain fields. Suppliers also get email notifications of these changes. This article describes how Taulia’s purchase order change notification feature behaves.

Q. How do I remove a supplier from my Early Payment program in SAP?: 000008749

Instructions to deactivate Early Payment offers for a supplier.

Q. How can I pull log files for the Taulia POD?: 000008757

Explanation of how to pull log files for the Taulia POD service.

Q. How can I deactivate a supplier or a list of suppliers?: 000008755

Information on Taulia’s supplier deactivation policy.

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