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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Honda as two types of blanket PO's:
One type of blanket PO will have a $0.00 PO value and $0.00 open value. When you create an invoice against this PO, it will look like this:
- The "Quantity" field value default is 0
- Enter the value you need to invoice in the "Quantity" field.
- Do not use the "delivery note" field.
Another type of blanket PO will have $1.00 in the unit price field and the quantity field is equal to the product quantity requested:
- The "Quantity" field will be pre-filled with the requested value from the line item. Edit this field with the value you need to invoice.
- Do not use the "delivery note" field.
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Summary of the Service Pack 02 version of the Taulia Add-on.
Installation guide for Taulia add-on for SAP integration suite and managed gateway.
Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.
Vanessa, Technical Services Manager
