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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Honda as two types of blanket PO's:
One type of blanket PO will have a $0.00 PO value and $0.00 open value. When you create an invoice against this PO, it will look like this:
- The "Quantity" field value default is 0
- Enter the value you need to invoice in the "Quantity" field.
- Do not use the "delivery note" field.
Another type of blanket PO will have $1.00 in the unit price field and the quantity field is equal to the product quantity requested:
- The "Quantity" field will be pre-filled with the requested value from the line item. Edit this field with the value you need to invoice.
- Do not use the "delivery note" field.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.
Information on how to address suppliers with Needs Attention status in the Buyer UI.
Easily view and download AR Financing payment data from the Receivables Payments page.
Information on how to mass retransfer supplier masters, purchase orders, invoices, workflow invoices and payment documents from SAP to the Taulia Platform.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Vanessa, Technical Services Manager
