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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Honda as two types of blanket PO's:
One type of blanket PO will have a $0.00 PO value and $0.00 open value. When you create an invoice against this PO, it will look like this:
- The "Quantity" field value default is 0
- Enter the value you need to invoice in the "Quantity" field.
- Do not use the "delivery note" field.
Another type of blanket PO will have $1.00 in the unit price field and the quantity field is equal to the product quantity requested:
- The "Quantity" field will be pre-filled with the requested value from the line item. Edit this field with the value you need to invoice.
- Do not use the "delivery note" field.
Information about the various invoice statuses and how a supplier can see a detailed status description.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Easily view and download AR Financing payment data from the Receivables Payments page.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Taulia has a feature that notifies suppliers of what has been changed by highlighting certain fields. Suppliers also get email notifications of these changes. This article describes how Taulia’s purchase order change notification feature behaves.
Information on Taulia’s supplier Single Sign On policy.
Vanessa, Technical Services Manager
