Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Add/Change Address
1 - Log onto the Home page of the portal
2 - Go to My Details > Address (if you have more than one vendor account you will need to choose which account you want to view)
3 - You can choose to add: Address Data. If you just need to update the current address, select "Change Address"
4 - Click Change Address
5 - Update your information
6 - Click Next: Upload required documents
7 - Click Attach File and add supporting document such as letterhead or other documents that reflects the new company name or address (which must be in PDF Format)
8 - Click Review and Save
9 - Click Complete and Save
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Explanation of how to pull log files for the Taulia POD service.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
Description of how Taulia sends invitation emails to suppliers. Information about frequency and volume of invitation reminders.
New users can be added to the Buyer UI or existing users can be deactivated at any given point in time. This can be done by any Admin user that has access to the Buyer UI.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Vanessa, Technical Services Manager
