Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Click on Create Invoice from the home page.
Click on Create a Non-PO invoice
Click on Select and Upload File to locate and upload the .xml file that contains your invoice data. File format must be SAT compliant CFDI. Maximum size is 19.0 MB. Upload will start automatically.
FI Auth number (Pre-Authorization Number) – Please note that if your invoice has a FI Auth number you need to place it in the FI Auth Field. This is provided by your customer Halliburton.
Comment – here you can add any additional comments you have on the invoice.
You can click Upload Attachment if you wish to provide any supporting documentation on your invoice. Place your mouse over the question mark to see accepted file types and size limit.
Click Submit Invoice
The invoice will show in validation pending for some minutes and once successfully received by your customer it will show “in process.”
Information on Taulia’s supplier Single Sign On policy.
Information and instructions on how to use Taulia Platform Analytics dashboards.
Information about the various invoice statuses and how a supplier can see a detailed status description.
Explanation of job management features in the Taulia Integration Schedule SAP transaction.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Information on Taulia’s supplier deactivation policy.
Vanessa, Technical Services Manager
