Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Click on Create Invoice from the home page.
Click on Create a Non-PO invoice
Click on Select and Upload File to locate and upload the .xml file that contains your invoice data. File format must be SAT compliant CFDI. Maximum size is 19.0 MB. Upload will start automatically.
FI Auth number (Pre-Authorization Number) – Please note that if your invoice has a FI Auth number you need to place it in the FI Auth Field. This is provided by your customer Halliburton.
Comment – here you can add any additional comments you have on the invoice.
You can click Upload Attachment if you wish to provide any supporting documentation on your invoice. Place your mouse over the question mark to see accepted file types and size limit.
Click Submit Invoice
The invoice will show in validation pending for some minutes and once successfully received by your customer it will show “in process.”
In the Supplier Center you can add new admin user individually or mass upload to already enrolled vendors in the Taulia Portal.
Summary of service pack 04 for the Taulia Add-on for SAP integration suite, managed gateway, released November 2024.
Use Taulia portal to check if an invoice is blocked or netter for early payment.
Information about the various invoice statuses and how a supplier can see a detailed status description.
This article explains what happens to existing invoices in case you adjust a supplier’s Early Payment rate group in SAP. This article is applicable if you use SAP and the Taulia Dynamic Discounting solution.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
Vanessa, Technical Services Manager
