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CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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| Follow the instructions below to create a PO based invoice for Grainger: 1 - From the portal homepage, select Create Invoice. 2 - Search for the PO you want to invoice then select Create Invoice. 3 - Enter the following invoice header information: -Invoice Number -Invoice Date 4 - Edit the line item Description, Quantity and Price(if needed) that you need to invoice. You can also add a Delivery note for your customer. Note - If there are line items in the PO that you currently do not want to invoice, select X to remove the line item. The removed line items will disappear from this invoice, but will remain in the PO for future invoices. 5 - Select Upload Attachment to attach supporting documentation to your invoice. You can also add additional charges like "Freight" or "Insurance" by clicking on the "Add" button, and leave a Comment if you need to. 6 - Select Submit Invoice. Once the invoice is submitted, you can track the status by going to the My Invoices section of the portal. |
Instruction on how to retransfer a PO from SAP to the Taulia portal.
In this article, you will find instructions on how to change your suppliers' payment method to Virtual Cards.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.
Taulia’s Payables Financing settings allow you to set up and control the funding types, rates, business unit restrictions, liquidity limits, and calendar settings for the payables financing programs offered to your suppliers.
Configuration guide for Taulia add-on for SAP integration suite and managed gateway.
This article will explain the most common reasons why an AR Financing invoice may not be in Available status.
Vanessa, Technical Services Manager
