Taulia experience center
CUSTOMER SUPPORT SERVICES
CUSTOMER SUPPORT SERVICES
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Note - In the past, if you were directed to include your General Mills contact name and phone number in your invoice submission, you must now submit those invoices via the non-po invoicing feature. You must enter the email address of your General Mills contact in the "Requester Email" field. Please verify that the email address of your General Mills contact is correct.
If you are unsure if a charge should be billed against the PO or via the Non-PO process, please reach out to your General Mills sourcing contact
From the portal homepage, select Create Invoice.
Select Create Non-PO Invoice.
Select the correct business unit. Please note, that if you have multiple vendor numbers, you can submit non-po invoices from only one of them. So, if you receive an error message stating "You're not allowed to submit non-po invoices", please, switch to another vendor number and try submitting again.
Enter the following invoice header information:
-Invoice Number - Alphanumeric only.
-Invoice Date - future dating is not allowed.
-Requester Email - A REQUIRED field. Please, enter the email address of your General Mills contact.
Edit the line item Description, Unit, Quantity, Unit Price that you need to invoice.
Note - To add additional line items in the invoice, select Add Line. Also, if items are highlighted red, means they are required to be filled out.
You can add additional expenses like "Freight" or "Insurance".
Select Submit Invoice. Once the invoice is submitted, you can track the status by going to the My Invoices section of the portal.
Information about the various invoice statuses and how a supplier can see a detailed status description.
This article explains what to be checked when the supplier reports their invoice has failed submission and shows in the portal status INCOMPLETE failing due to Transmission Error.
Easily view and download AR Financing payment data from the Receivables Payments page.
Easily view all of your AR Financing invoices, view and request AR Financing early payments, and view payments associated with AR Financing invoices from the Receivables Invoices page.
Taulia has a feature that notifies suppliers of what has been changed by highlighting certain fields. Suppliers also get email notifications of these changes. This article describes how Taulia’s purchase order change notification feature behaves.
Information on Taulia’s supplier Single Sign On policy.
Vanessa, Technical Services Manager
