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F. Varför har min faktura avslagits/ogiltigförklarats? (SV): 000003428

Article Number: 000003428

Observera - Denna funktion är kanske inte tillgänglig via din portal.


Kunden kan ange en orsak till varför en faktura avslås, eller markeras som ofullständig eller ogiltig, och kan även ange orsaker till andra tillgängliga statusar. Detta kan även visa om din faktura är godkänd eller väntar på att godkännas. För att se status/orsak för en faktura:

1 - Håll muspekaren över statusen för att detta meddelande ska visas:


2 - Meddelandet informerar om eventuella åtgärder som behöver vidtas.

3 - Om ingen orsak visas, kontakta kundens bokföringsavdelning. Om din kund har aktiverat meddelandefunktionen, markera numret på aktuell faktura och välj “Skicka meddelande”. Du kan därefter rikta förfrågan om fakturan direkt till din kund.




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